Mandilas top serviceman scoops Toyota Award serially

The 2017 Toyota Nigeria dealers’ award must have come and gone, but feelers of what transpired at the event is still making the rounds.

Investigations reveal that while there are contenders in the different categories of the dealers award which are not made public due to what could be described as strategic, Mandilas Motors, one of the leading dealers of the Toyota apart from cartering away most of the awards also produced Matthew Ibe as one of the outstading individual winners during the historic event.

Matthew Ibe has won Toyota Nigeria Awards within the short time of joining the company in July 2013 and to date has clinched the prestigious Toyota Best Dealer Service Manager and Best Dealer Service team of year 2014, 2015, 2016 and 2017 respectively.

A Master of Business Administration (MBA) and Post Graduate Diploma (PGD) in Business Administration from the Enugu State University of Science & Technology (ESUT) Enugu, he is a graduate of motor industry management from the renowned Institute of the Motor Industry of England.

He is a registered engineer with the engineering registration board England and Institute of Road Transport Engineers London. He also has a professional certificate in marketing from the Chartered Institute of Marketing London.

Also in his continued and determined drive for excellence, he increased the global elite club of Toyota Motor Corporation (TMC) from one international KODAWARI Certified Workshop to four internationally Certified Workshops.

Thus repositioning the company’s after sales service offering and marketability within the competitive environment. Though, these feats were not easy to come by given the 11 network branches of the company which is the highest in the entire Toyota dealership nationwide, they were achieved through hard work, customer centeredness and team spirit, knowing that customers are the reason why we are in business.

Onuama has over 25 years industrial working experiences in the automotive and allied industry and is currently the Head of After Sales Service operations and management at Mandilas Enterprises Limited (Motors Division).

Before joining Mandilas Motors, Matthew Ibe was the general manager/head of business at GEAKS Ltd, marketing manager at Hyundai Motors Nigeria, commercial/brand manager at CFAO Group and senior manager at Anambra Motor Manufacturing Company Limited (ANAMMCO) Enugu respectively.

IFEOMA OKEKE