Goldlink Insurance pledges better service delivery

Goldlink Insurance plc says it would continue to reinvigorate its system and operations to enable it deliver value and unrivalled service to its teeming clients. Part of the reengineering the company hinted was strengthening its claims department and customer care unit towards ensuring prompt settlement of claims and timely response to customer enquiries.

Currently enjoying patronage from both direct clients and intermediaries, the synergy of technology and empowered workforce is helping the company to deploy strong and efficient services that no doubt beats market standard despite the harsh operating environment.

Licensed to underwrite all classes of insurance, both life and general business risks, the company is poised to build trust and confidence through delivery of first-class service.

Gbolahan Olutayo, chief executive officer, Goldlink Insurance plc, who dropped the hint at the maiden edition of BusinessToday Online Award, where he emerged the 2013 ‘Insurance Man of the Year’, said the company had built necessary capacity to deliver qualitative insurance service.

 “Whatever class of insurance you consider for yourself, family, education, property and business this year, you have reasons to make Goldlink your first choice. 

Our deployed state-of-the-art technology has facilitated the automation and optimisation of our internal and external processes with resultant reliable and efficient service delivery to our clients, an important factor that guarantees our success in all areas of our operations,” Olutayo said.

“This is the company’s way of reassuring our clients and the insuring public of our stance to pay indemnity and provision of compensation at the time of loss,” he said.