IEI Anchor Pension repositions for growth

IEI Anchor Pension Managers Limited says it has repositioned for massive growth, having put in place structures and systems supported by a formidable human resource that will enable it deliver value to its numerous customers.

The Pension Fund Administrator currently parades an asset under management to the tune of about N62 billion with over 100,000 contributors under its portfolio, while its retiree unit price continues to grow .

Glory Etaduovie, managing director/CEO of IEI Anchor Pension Managers Limited speaking to  Journalist said service delivery of the has greatly improved.

“Our Retirees get their payments promptly. Complaints are rare. Regular SMS alerts and email quarterly statements are sent. This is better than hard copy statements, as they at times get lost in transit as no steady post office services or some people lose their jobs and difficult to track. Our website and social media are interactive and customer friendly. So we encourage our contributors to keep updating their information to serve them better. We also have no sanctions from PenCom.”

Etaduovie who was represented by Jolade Oduntan, group head, Business Development and Strategy said staff training and retraining is high on our agenda. “Quality staff translates to efficient service. Our internal client-ship is enhanced. This reverberates outside. Customer becomes happy. And we remain in good business.”

“We are a small but nimble and responsive customer efficient company aiming GLOBAL standards. We are building an elite firm, a PFA of repute in a few years. We are working the talk, to create trust and dependability which is one of our core values. Dependability and trust are earned from a trusted consistency – a culture of excellence, care and commitment to service.”

On the micro Pension scheme, he said this sector is largely untapped, and represents about 70 percent of our populace, stating that the company is well positioned to explore this deeply.