Insurers seeks to deepen value creation in service offerings
The Chartered Insurance Institute of Nigeria is seeking to boost industry capacity with technical sckills that drives value creation in consumer services. This is coming in the form of seminar scheduled to hold beginning from tomorrow to Friday at the Premier Hotel Ibadan, Oyo State.
The Seminar which has been aptly themed “Increasing Insurance Penetration through value creation”, is slated to have as guest speaker, Rector College of Insurance and Financial Management, Yeside Oyetayo; and will also have a sterling line up of discussants which features, Rufus Olubunmi Olumide of NEM Insurance plc; Joseph Oladokun of Mutual Benefit Assurance Plc, Lekan Oguntunde of Sovereign Trust Insurance Plc and a representative of NAICOM assembled to do justice to the theme paper.
Muftau Oyegunle, chairman of the Education Committee and Council member of the Chartered Insurance Institute of Nigeria, stated that the theme was borne out of the need to intensify the clamor for insurance practitioners to use value as the focal point of their service offerings. He said “Insurance companies have to revamp their value proposition and hinge implementation on promoting excellent customer experience. This will greatly improve market penetration and equally increase the number of persons who embrace insurance and have positive assertions. In this age where market saturation is prevalent, offering customers the right value proposition is the difference between just surviving or thriving in the Insurance Industry”. He charged Insurance practitioners to ensure attendance and participation in order to obtain the full benefits of the seminar.
The education Seminar is one of the annual education programmes organised by the Chartered Insurance Institute of Nigeria (CIIN), the body established by statute to determine the standard of skill and knowledge required for the professional and ethical practice of the business of insurance in Nigeria.
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