Leadway Assurance increases value services to annuitants
Underwriting firm, Leadway Assurance Company Limited has continued to enhance the experience of its annuitants, keeping with its promise of being with them for life. At another of its annual end of year get-together with its annuitants and retirees held in Lagos as well as other zones across the country, the Company took time to understand their challenges and where they are having issues for possible solutions. It was also an opportunity to help them manage their health issues through health talks, and medical assistance by doctors and medical experts.
Some of the annuitants who gave testimony about their pensions expressed satisfaction with the Company’s services, while applauding the workings of the Contributory Pension Scheme (CPS).
Olasupo Adeyeola said “I retired with Africa Reinsurance Corporation and receive my pensions from Leadway before 22nd of any month, I am happy with the service. Tinashe Muyambo, general manager, Life Business, Leadway Assurance Company said “For us at Leadway, our commitment is to always be there for life for our retirees and others. To serve them better, we have professionals and actuaries from around the globe to help us understand our liabilities and also better understand our investment.
“We are very certain that we are going to be here for life. We make sure we manage our risk properly and as well comply with all the regulations as we generate an ongoing and sustainable business for life,” he said. Muyambo also said that the annual programme was being held in 14 locations across the country serving as avenue for Leadway to interact with its almost 20,000 retiree customers in the country and help them solve some personal problems. He said the Company manages in excess of N1 billion of pension annuities.
“We like to gather them and just hold an event for them to come, to engage with us so that we can understand any matter or issues that arise during the year for them and we can assist them in dealing with such problems.
“For instance”, he said: “We have doctors here today to give medical checks. We provide them with foods- breakfast and lunch-, and we provide them with entertainment for them to enjoy the experience here with Leadway.”