STI strengthens operation to enhance consumer value

The Management of Sovereign Trust Insurance plc has announced the reorganisation of its operations for the year in its bid to continually deliver optimal service and as well, enhance its operational efficiency. The development is coming on the heels of the recently concluded Management Retreat/Budget Session of the underwriting firm.

To effectively optimise operations in the New Financial Year, the performance of the company was brought under review while at the same time, x-raying the challenges encountered in the course of the past year with a view to identifying opportunities and charting a way forward in 2014.

According to the statement, “the company in its ever-dynamic posture of positively putting to use its robust Human Resources has approved the implementation of a new organisational chart for the operations of the company in 2014. Under the new dispensation, all revenue generating units are now to function under the Marketing and Business Development Division with supervision from the Divisional Head/ General Manager, while Tolu Fasoranti will be responsible for operations as it relates to Brokers’ business.

“Tayo Ogundipe takes charge of the operations in the Ikeja Area Office and as well supervise the affairs of all the other three Area Offices in Lagos; namely, Apapa, Surulere and Lagos Central. An Assistant General Manager, Emmanuel Anikibe will now head the Retail Business Department of the company.

“The Eastern Offices Operations will now be co-ordinated by the Area Manager based in Port Harcourt, Angela Uche-Onochie, while Muyiwa Awodire, head of Ibadan Area Office will monitor the activities of all the Branch Offices in the Western Region.”

To further ensure the actualisation of the organisation’s operational set goals and objectives, the Management has also engaged the services of a seasoned Insurance Marketer to assist in deepening the growth of the organisation in the Northern Region and subsequently, increase its market share in that clime.

The new addition to the Sovereign Trust team is Mohammed Bako Alfa, who joins the organisation as assistant director/head, Northern area operations. He is to ensure the development and increasing the company’s public sector business portfolio at the federal level and the supervision of the Area and Branch Offices in the Northern Region.

Mohammed Alfa holds a Bachelor of Science, (B.Sc) degree and an MBA in Business Administration from Ahmadu Bello University, Zaria. Mohammed is a Member of the Chartered Insurance Institute of Nigeria, (CIIN) and the Nigerian Institute of Management, (NIM) respectively.

Until his recent appointment, he was the director, Triple Insurance Brokers Limited. He was at some point, the general manager/head; Northern operations in Guinea Insurance plc.

Mohammed was the pioneer assistant general manager in Guardian Trust Insurance Limited. He has over 30 years experience in the Insurance Industry. He is expected to bring to bear his expertise and wealth of experience to further project the Sovereign Trust Insurance plc brand in the region.

Wale Onaolapo, managing director/CEO of the Company said the change was necessitated by the need to sustain high level performance, ensure staff optimisation, promote exceptional customer relationship management and most importantly, to grow the company’s balance sheet size meteorically in the New Year and beyond.