Benin Disco commits to improved service delivery

The management of the Benin Electricity Distribution Company PLC (BEDC) has promised improved service delivery to its customers in Edo, Delta, Ondo and Ekiti states.

The company made this pledge at the graduation ceremony of the third set of BEDC graduate trainees and second set of technician trainees, held in Benin City.

Funke Osibodu, Managing Director/CEO of the company in her opening remarks, said the company was committed to continuously render better service to its customers.

She said the employment and training of the employees was aimed at engaging the young unemployed graduates and technicians into the Discos’ business to assist with continuous improvement service to BEDC customers whilst creating employment.

Describing the graduates as the future leaders, she said:  “We have so far engaged over 700 graduates and technicians and we intend to engage about 1000 in the first phase. We give them intensive two months classroom training and after that 10 months of practical field training on the understanding of the electricity business. We are grooming them to sustain the good things we are doing. The whole purpose is about the customers, how to serve them better. There are many areas to work on but we are improving and as we grow, we will bring more trainees”

Kabiru Adjoto, speaker of Edo state house of Assembly, who was represented at the occasion by Chris Okaeben, House committee chairman on Energy and Water Resources, commended the initiative,  especially as it has to do with job creation.

He advised the grandaunts to see themselves as being privileged to be employed, stressing that they should ensure that they hold high service standards while doing their jobs without compromise.

The House Speaker said that a bill was under review on power theft because of incessant theft of power and the concern for the safety of Edo citizens as well as the need to ensure that more power was available to the people of Edo State.

Also speaker at the occasion, Theophilus Fadayomi, Vice Chancellor, Elizade University, said the university was ready to train manpower for Discos across the country, adding that the University entered into partnership with BEDC because it shared the vision of the company to develop manpower.